Service Desk Administrator

Your tasks:

• Monitor and update the inventory of security equipment;
• Manage and oversee preventive and corrective maintenance operations within the CMMS;
• Encode security installation projects for the premises and record newly installed equipment; Prepare identification stickers and assist with their placement;
• Track the equipment inventory in the CMMS and assist with physical stock verification;
• Assist in receiving newly delivered equipment and entering it into the system;
• Following building abandonment, decommission related equipment and oversee the processing of recovered, discarded, or abandoned items;
• Perform on-site visits following intervention requests, when necessary;
• Verify As-Built documentation detailing the type and location of newly installed equipment; report issues to project managers;
• Provide requested data and feedback extracted from the CMMS, including statistics on malfunctions, financial figures, and estimated working hours for specific maintenance activities.

Requirements

• University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT;
• Knowledge of the office automation tools used in the contracting authority (MS-Office);
• Knowledge and administration of infrastructure maintenance management systems and tools;
• Good experience with maintenance and project management procedures;
• Excellent command of the French and English language.